Airtable Subprocessors

Last Updated: January 26, 2026

Airtable currently uses subprocessors to provide core infrastructure and other services. Prior to engaging any subprocessor, Airtable evaluates their privacy, security, and confidentiality practices, and executes an agreement with the subprocessor governing applicable privacy and security obligations, including an appropriate data transfer mechanism where required.

Third Parties

Core Infrastructure Subprocessors

Airtable may use the following subprocessors for hosting customer data and providing or supporting the core infrastructure that helps deliver the Airtable services:

Entity

Description/Purpose

Countries

Amazon Web Services, Inc.

Cloud infrastructure, transactional email

USA, Germany*, Ireland*, Australia*

Mailgun Technologies, Inc.

Transactional email

USA, Germany*, Belgium*

Twilio, Inc.

Two-factor authentication

USA

*Only for customers using European or Australian Data Residency.

In-Product Artificial Intelligence (AI) Subprocessors

Airtable may use the following subprocessors to support various in-product processes with the assistance of AI. These AI subprocessors will only process customer data for customers using Airtable AI.

Entity

Description/Purpose

Countries

Amazon Web Services, Inc.

AI model provider

Global

Castle Global Inc.**

AI content moderation

Note: this applies only to Enterprise and Business plan customers

USA

Google LLC

AI model provider

Global

International Business Machines Corporation (IBM)

AI model provider

USA

OpenAI, LLC

AI model provider

USA

Parallel Web Systems Inc.**

AI-powered internet search and browsing

USA

Reducto, Inc.**

AI-powered data extraction

USA

Vercel Inc.**

AI-powered web prototype generation

USA

**Does not apply to Enterprise Scale customers with an applicable Airtable Health Information Exhibit or Business Associate Agreement.

Other Third-Party Subprocessors

Airtable may use the following subprocessors to perform other service functions:

Entity

Description/Purpose

Countries

Bright Data Ltd.**

Internet search and browse functionality

USA

Forethought Technologies, Inc.

Customer support services

USA

Gong.io, Inc.

Video conferencing, call recording

USA, Germany

Mapbox, Inc.

Map and location data generation

USA

PartnerHero, Inc.

Customer support services

USA, Germany, Honduras, Romania, Philippines

Salesforce.com, Inc.

Customer support services

USA

SendSafely Inc.

Data security services

USA

Sierra Technologies, Inc.

Customer support services

USA

Workato Inc.

Premium Support services

USA

Zight, Inc. (formerly CloudPlus, Inc.)

Customer support, professional services

USA

Zoom Video Communications, Inc.

Video conferencing, call recording

USA

**Does not apply to Enterprise Scale customers with an applicable Airtable Health Information Exhibit or Business Associate Agreement.

Affiliates

Depending on the geographic location of a customer, or its permitted users, and the nature of the services provided, Airtable may engage one or more of its affiliates as subprocessors to deliver some or all of the services offered. Such affiliates currently include:

Entity

Description/Purpose

Countries

Formagrid Australia Pty Ltd

Airtable subsidiary

Australia

Formagrid Canada Ltd

Airtable subsidiary

Canada

Formagrid UK Ltd

Airtable subsidiary

United Kingdom

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