Forrester: The democratization of development is accelerating

Enterprises are racing to develop new apps for internal operations and digital experiences for customers. But custom internal development is too slow, and off-the-shelf software is too rigid. Citizen development platforms have enabled non-technical workers to take matters into their own hands. Forrester’s Developer Survey found that 78% of developers at the director level and above say that their firm currently empowers employees outside of IT via a citizen developer strategy or plan to do so in the next 12 months.

In this report, you’ll:

• Learn how enterprises are using citizen developer platforms to accelerate app development in a governed environment
• See how citizen developers are leveraging AI to drive automation and provide better customer experiences
• Discover how IT operating models can support citizen development with clear governance and scalable, pre-built workflows