Airtable Subprocessors
Last Updated: January 26, 2026
Airtable currently uses subprocessors to provide core infrastructure and other services. Prior to engaging any subprocessor, Airtable evaluates their privacy, security, and confidentiality practices, and executes an agreement with the subprocessor governing applicable privacy and security obligations, including an appropriate data transfer mechanism where required.
Third Parties
Core Infrastructure Subprocessors
Airtable may use the following subprocessors for hosting customer data and providing or supporting the core infrastructure that helps deliver the Airtable services:
Entity
Description/Purpose
Countries
Amazon Web Services, Inc.
Cloud infrastructure, transactional email
USA, Germany*, Ireland*, Australia*
Mailgun Technologies, Inc.
Transactional email
USA, Germany*, Belgium*
Twilio, Inc.
Two-factor authentication
USA
*Only for customers using European or Australian Data Residency.
In-Product Artificial Intelligence (AI) Subprocessors
Airtable may use the following subprocessors to support various in-product processes with the assistance of AI. These AI subprocessors will only process customer data for customers using Airtable AI.
Entity
Description/Purpose
Countries
Amazon Web Services, Inc.
AI model provider
Global
Castle Global Inc.**
AI content moderation
Note: this applies only to Enterprise and Business plan customers
USA
Google LLC
AI model provider
Global
International Business Machines Corporation (IBM)
AI model provider
USA
OpenAI, LLC
AI model provider
USA
Parallel Web Systems Inc.**
AI-powered internet search and browsing
USA
Reducto, Inc.**
AI-powered data extraction
USA
Vercel Inc.**
AI-powered web prototype generation
USA
**Does not apply to Enterprise Scale customers with an applicable Airtable Health Information Exhibit or Business Associate Agreement.
Other Third-Party Subprocessors
Airtable may use the following subprocessors to perform other service functions:
Entity
Description/Purpose
Countries
Bright Data Ltd.**
Internet search and browse functionality
USA
Forethought Technologies, Inc.
Customer support services
USA
Gong.io, Inc.
Video conferencing, call recording
USA, Germany
Mapbox, Inc.
Map and location data generation
USA
PartnerHero, Inc.
Customer support services
USA, Germany, Honduras, Romania, Philippines
Salesforce.com, Inc.
Customer support services
USA
SendSafely Inc.
Data security services
USA
Sierra Technologies, Inc.
Customer support services
USA
Workato Inc.
Premium Support services
USA
Zight, Inc. (formerly CloudPlus, Inc.)
Customer support, professional services
USA
Zoom Video Communications, Inc.
Video conferencing, call recording
USA
**Does not apply to Enterprise Scale customers with an applicable Airtable Health Information Exhibit or Business Associate Agreement.
Affiliates
Depending on the geographic location of a customer, or its permitted users, and the nature of the services provided, Airtable may engage one or more of its affiliates as subprocessors to deliver some or all of the services offered. Such affiliates currently include:
Entity
Description/Purpose
Countries
Formagrid Australia Pty Ltd
Airtable subsidiary
Australia
Formagrid Canada Ltd
Airtable subsidiary
Canada
Formagrid UK Ltd
Airtable subsidiary
United Kingdom
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